EXCLUSIVE TRADE BENEFITS
- Trade discounts, automatically applied in the checkout, on our entire collection of ready-made ready-to-order rugs without any minimum order quantities on your orders
We provide expert advice and guidance to ensure you find the right type and style for your project. Our sales team will be available throughout your purchase process to provide great service
- No costs or requirements when registering for a trade account. Sign up today to ensure your trade discount gets applied to your next order.
- We provide free EU delivery, same-day order processing, and full refunds within 100 days
We are a leading European online platform offering a diverse range of products ranging from traditional hand-knotted rugs to trendy machine-woven rugs. Our goal is to always provide outstanding high-quality rugs at reasonable prices.
We can supply your business with quick and timely deliveries in over 50 countries and offer free standard shipping and return (within the EU with the UK included). The standard shipping time ranges from 1 to 5 business days.
To become a trading partner, you must complete our application process, during which we will determine what form of collaboration we can offer you. We sell rugs to interior designers, set designers, home stagers, FF & E specialists, procurement agencies, hotels, and property developers, among others, on a project basis. If you require rugs for a larger internal project or wish to offer our rugs to your clients, please click “apply now” and complete the application form.
In 2020, we launched a new company strategy clarifying our long-term sustainability ambitions and goals, LEAD.CHANGE. With an ambitious vision to lead the rug industry toward a socially and environmentally sustainable future, our mission is to be a sustainability leader within our field, owning and taking responsibility for social and environmental challenges within the rug industry and drive change. We do this on a daily basis in conversations with our customers, in everyday decisions through our employees, and together with our suppliers supporting them to take further steps in developing their sustainability work and processes. In our assortment, we are proud to offer rugs that are designed and produced to be used for many years with some products and materials lasting for generations.
Our sustainability strategy is based on a framework with 3 focus areas where we as a company aim to have an impact and lead the way.
Planet – Develop a circular business model and reduce our environmental impact.
People – Promote inclusion and social responsibility.
Business – Maintain good governance and responsible business practices.
If you want to learn more about the work we do leading the industry towards a sustainable future, click here.
Ordering as a registered trade partner
Find the right rug
Choose from our large selection of traditional and design carpets. Place your order with the email address registered to your trade account.
We provide a choice of delivery alternatives to best meet your needs. Check our terms and conditions for additional information on the alternatives available in your country.
Pick the most convenient payment method for your company. Choose from our many secure options. We accept VISA, MasterCard, Klarna, PayPal, Bank Transfers, and many more. Your trade discount will be automatically applied and visible in the checkout.
It usually takes 1-2 business days to process your order. Orders placed before 2 pm CET are shipped out the same day. Before we send any rugs, we take great care to ensure they are in excellent shape and are packaged securely.
Track your order
When your order leaves our warehouse, you will be able to track it every step of the way, ensuring that it arrives when and where you need it.
If you have any questions before or after completing your order, please contact our Trade Partner Sales team for assistance or further information.
Handmade and unique. A work of art adding personality to any room
Traditional rugs were the first category of rugs sold in our online stores. The product category is distinguished by the fact that all rugs are handmade and each article only exists in one copy, making each item unique. In our assortment, we offer rugs, woven or knotted by hand, from Afghanistan, Pakistan, Morocco, Moldova, Turkey, the Middle East, and many other countries. These are unique works of art that tell stories about their heritage and the effort and craftsmanship put into the making of each individual piece.
Trendy in-house designs, ideal for large quantity projects
Design rugs are today our primary product area and the largest category in terms of the number of rugs sold. Design rugs are normally available in multiple pieces. In addition, the majority of the products are developed in-house within the category. The design rugs are produced primarily in India and Turkey in various materials and through different production types.
Check our website to find our full assortment of quality traditional and design rugs or browse through selected top categories below. If you need help finding the right style, design, or quality, or if you have questions about materials, production types, etc. contact our Trade Partner Sales team for guidance and recommendations.
With over 30 000 designs in our assortment, it is simply not possible for us to provide samples or swatches for our rugs. However, you always have a 100-day money-back guarantee with free shipping and return within the EU (the UK included) to help you make a smart decision by viewing the final product in its intended place.
All of our rugs can be viewed on our website. We do not provide any physical or digital catalogs for the products in our assortment. Having all our rugs online makes it easier to update information and adjust our selection to consumer needs.
We can neither offer commission-based sales partnerships nor split discounts between the Trade Partner and their client. Our internal processes, bookkeeping, and systems do not allow this setup.
Orders must be placed on your company trade account using the email addresses registered to the account to be eligible for the trade discount. However, when needed, your client can pay us directly. Please be aware that this will then give them access to the full discount offered.
The payment can be done either by card using the payment link provided in the order confirmation or by bank transfer using the order and bank details specified on the pro forma invoice.
As an online retailer, we sell our rugs exclusively through our website, allowing us to provide detailed information about the products and pictures that show the items from different angles. If you want to buy a rug from our exclusive collection (including rugs that costs € 5,000 or more), you might be able to visit our office in Sweden for an exclusive viewing to see the rug before making a decision. For more information, contact the Trade Partner Sales team.
Apply to become a trade partner if your company needs rugs for a large internal project or if you resell products through design services and want to recommend our rugs to your clients. Our rugs cannot be resold through physical or online stores, and this offer only applies on a project basis. Provide your company details in this trade account application form. If you have a specific request right away, then provide details on this as well in the application message field.
If you have not yet applied to become a trade partner, please complete the application form so we can evaluate your request. Once accepted and registered, the trade discount will be automatically applied in the checkout.
Here is a summary of the process of placing your orders:
1. Place your order online using the email address registered to your trade account.
2. The trade discount will be applied automatically and visible in the checkout.
3. Choose your preferred payment method.
4. We will notify you by email once your order has been shipped with the estimated delivery time, tracking details, and the final invoice.
After payment, our warehouse will process and ship your order within 1-2 business days. The standard delivery time within the EU is 1-5 business days, and 2-8 to other parts of the world. The estimated delivery date and tracking details are provided when the order is shipped from our warehouse.
Returning an item to us is quick, easy, and free. If for any reason, you are not happy with a product you have purchased, you can return it to us within 100 days for a full refund. Once we have inspected the item and processed the return, we will refund the order amount using the original payment method.
If you need help returning a product on your order, then either get in contact with the Trade Partner Sales team or contact our Customer Service (firstname.lastname@example.org). Please make sure to provide your order number and instructions on what items you would like to return. Once the return has been created, you will receive return shipping labels and instructions by email.